Cookie & Privacy Policy – HydroWise

Last updated: July 2025


1. How we use your information

This privacy notice explains what to expect when HydroWise (https://officewatercoolersglasgow.co.uk) collects or processes your personal data.

We operate exclusively in the B2B sector and only handle data relevant to business contacts and decision-makers. Any marketing data we process is:

  • Purchased from GDPR-compliant providers

  • Screened for Telephone Preference Service (TPS) compliance

  • Used solely for business-to-business communication

  • Never sourced from or used for consumer (B2C) campaigns


2. Visitors to our website

When you visit officewatercoolersglasgow.co.uk, we may collect anonymous visitor data through tools like Google Analytics, including:

  • Pages visited

  • Duration of visit

  • Browser type

  • General interaction patterns

This data does not identify individual users and is used only to improve site performance and user experience.
When we collect personal data via forms, we clearly explain why and how it will be used.


3. Use of cookies

By using our website, you consent to the use of cookies as described here. Cookies are small text files that help us:

  • Recognise returning users

  • Maintain session settings

  • Improve user experience and functionality

We use both:

  • Session cookies – expire when the browser is closed

  • Persistent cookies – remain until manually removed or expired


4. Cookies we set

We use essential cookies to support key site functions:

  • ddfmcode: Verifies contact form entries (persistent)

  • VERIFY_CODE: Enables form validation (session)

We also use cookies from:

  • WordPress – for content and blog tools

  • Google Analytics – for traffic and usage stats

  • Google Maps – for embedded location services

  • YouTube – for video integration

Each service is subject to its own privacy policy.


5. Why we use cookies

Cookies allow us to:

  • Track site usage and improve navigation

  • Protect forms from spam and abuse

  • Enhance speed and content relevance

  • Maintain secure and reliable contact methods

Cookies do not contain personally identifiable data, but may relate to voluntary form submissions.


6. Third-party service providers

If HydroWise is unable to deliver a requested service directly, your details may be referred to a verified local partner.

In that case:

  • You will be notified

  • The partner becomes the data controller

  • Your data will be subject to their own privacy policy

HydroWise only partners with organisations that meet GDPR compliance standards, but does not accept responsibility for their data handling once the referral is made.


7. Managing and blocking cookies

You can manage or block cookies via your browser settings. Be aware this may affect website functionality.

Instructions for common browsers:

  • Chrome: Settings > Privacy and Security > Cookies

  • Firefox: Preferences > Privacy & Security

  • Edge/IE: Internet Options > Privacy

Refer to your browser’s help guide for deleting existing cookies.


8. Contacting HydroWise

If you have questions about this policy or how we manage your data, please contact:

📧 Email: info@officewatercoolersglasgow.co.uk
🌐 Website: https://officewatercoolersglasgow.co.uk